1.Deposits can be made into the account by bank transfer, telegraphic/wire transfer by VISA and MASTERCARD. The name on the credit card, eWallet or the bank transfer should be identical to that of the Player receiving the funds. If this is not the case the deposit will be rejected and the funds paid back. Any charges levied by the banks/payment gateways will be deducted from the reversed amount
2. Minimum deposits:
— 5 Euros on deposits made by Credit Card, eWallet or wire transfer.
— 20 Euros for deposits made by bank transfer
3. Maximum deposits:
— After authentication of player: €1000 per transaction.
4.Any funds deposited must be utilized for the placing of bets. Any suspicious activity on an account could lead to the Player being reported to the relevant authorities, freezing of the funds and could also lead to the closure of the account and confiscation of the funds.
5.Furthermore, it is unlawful to deposit funds obtained from ill-gotten means on the HQ2Poker Account. HQ2Poker will carry out ‘know your client’ procedures on players’ deposition money and check all transactions to prevent money laundering and funding of terrorists activities. Suspicious transactions will be reported to the authorities in charge.
6.Bonuses can from time to time be placed into a Player’s account as part of a sales promotion/marketing campaign. These bonuses cannot be withdrawn/paid-out but must be used for the placing of bets. A bonus must be used within two months of it being placed in to the account or else it will be withdrawn.
7.No deposit, bonus or other amount deposited accrue any interest.  HQ2Poker is solely a gaming platform and in no way a financial institution.
8.Players are prohibited to sell, transfer and/or acquire funds from the account of one another.
9.A Player can at any time log in to his account and view a statement of his account which would show all transactions effected on that account, namely deposits, bonuses, winnings, bets and withdrawals. Should the Player notice any mistakes he should notify HQ2Poker immediately so that the mistake can be rectified. The Player should report such a mistake within ninety (90) days from when the mistake first appeared on the statement available on the website.
10.At any time, a Player can decide to withdraw part or all of his funds from his account by selecting amongst the various options made available by HQ2Poker. Depending on the currency, frequency of requests and on the chosen withdrawal option, certain transaction fees may apply.  Withdrawals will only be remitted to the same account from where the funds paid into the players account originated HQ2Poker will inform the Players about the exact amount of these fees before the transaction takes place. Once all the available funds have been withdrawn, the Players has the right to close his HQ2Poker account if he/she wishes to do so.
11. The minimum amount for a withdrawal via bank transfer is €30  (thirty Euros) ;
12. The minimum amount for a withdrawal into a Visa card (CFT) is €10 (ten Euros)
13. The minimum amount for a withdrawal with electronic wallet is €10
14. Before a withdrawal request is carried out HQ2Poker must be satisfied about the authenticity of the Player and the identity of the player shall be verified at all instances where the cumulative withdrawals amount to or exceed €2,300.
15. HQ2Poker will do its utmost to process any withdrawal requests within 48 hours from receipt of such request.
16. Your withdrawing option must depend on the method used to deposit funds to your neskill.com account. Any withdrawing option selected must have been used as a depositing option first, except in the case where the account is funded with a MasterCard, in which case documents have to be submitted for withdrawals to be processed within a different method.
17. Withdrawals Credit / debit card VISA – maximum € 5000 five thousand Euros or equivalent per card per day. Refunds can only be sent to cards which have previously been used to deposit. MASTERCARD – refunds not available. Withdrawals can be requested from the “withdrawals” option within the “My Account” section. The default withdrawal method selected by the system will be the same one used to deposit, although customers can change this to select their preferred option if they wish.
Once requested, withdrawals will be held for authorization by Finance Department – once authorized, the funds will be paid to the customer. Please note that, withdrawals request, are required to request proof of identity, address and a confirmation of the initial original deposit that was used to deposit credits, prior to processing a withdrawal request , and to change the requested withdrawal method if and when appropriate.


Security Measures
All withdrawals will be subject to security screening. We may require that identification be confirmed by providing us with identification verification documents. Due to security reasons withdrawal requests without a history of game-play will only be processed after 48 hours on presentation of Documents. Accounts may be suspended if frequent withdrawal requests are made without a history of game-play.

The following will be required to verify your account:

A scanned image of Passport or Government issued ID (Only the new version of the European driver’s license is accepted)
A recent Utility Bill or Bank Statement showing clearly your Name and Address.
A copy of the front and back of the credit card used on your account showing the first 6 and the last 4 digits present on the front of the card. Please ensure the last 3 digits at the back of the card are hidden (if applicable)
Credit Card Agreement Form sent to the email address registered on your account when documentation is requested (if applicable).