This section lists the terms and conditions that govern the relationship between the account holder and HQ2Poker

HQ2Poker is a limited liability company based in Malta "Vault 14 Valletta Waterfront Floriana FRN 1914"

Conto Utenti
1. A client opening an account must register personally in his/her own name. The client agrees that she/he is solely responsible for all use of HQ2Poker online gaming system trough his/her Login, Password and PIN. The client is permitted to open only one personal account with HQ2Poker. Eventual duplicate accounts or accounts opened later or under a fictitious name or in the name of others people will be closed. All bets placed on these accounts and the relatives winnings will be voided at any time, including after the results of the event.
2.Clients are directly responsible for the security of their Login, Password and PIN; they are obliged to keep them secret and confidential. It is the client’s responsibility to ensure their records are kept up to date, especially in his/her address, his/her email address and his/her payment details. Furthermore HQ2Poker declines any responsibility for any damage.
3.All new registrations are monitored in order to ensure complete due to diligence. Checks on those registrations are performed including IP address.
4.In order to close an account temporary or definitely clients have to send an email to info@neskill.com , stating their name, last name, username and by attaching a copy of an identity document.
5.A dormant or inactive account is defined as one on which no activity has been recorded for a period of 6 months.
6.HQ2Poker only accepts bets from clients over the age of 18 (or the legal gamblimg age in the client’s home jurisdiction, whichever is higher). Clients located in Malta, USA, or in any other jurisdiction in which Internet gamblimg is illegal are not permitted to use HQ2Poker services. In Estonia clients under the age of 21 are not allowed to open an account. HQ2Poker reserves the right to void transactions with minors or defaulters.
7.HQ2Poker reserves the right to request any kind of documents in order to verify the client age and identity. Client account details and registration information are subjected to HQ2Poker privacy statement.
8.By agreeing to these Terms and Conditions clients do agree to the Privacy Statement Terms.
9.A client may only use their own credit/debit card in their own betting account. Any deposits made using someone else’s credit/debit card will be refunded and any bets placed with funds from this card will be deemed void. As proof of identity, HQ2Poker reserves the right to ask a photocopy of an identity document.
10.Customers should also note that their original deposits may not be refunded. In the event of identity check and documents approvals are required before a withdraws is issued, HQ2Poker reserves the right to reject the withdrawal request if these requirements are not satisfied. In such case, the amount initially requested will be credited back to the customer’s betting account.
11.If customer refuses or is unable to provide any of the requested documents HQ2Poker reserves the right in its sole discretion to suspend that customer’s account or to close the account immediately and the customer will lose all his/her winnings.
12.Customers agree and confirm that all the information provided to HQ2Poker at any time whether on registration, in response to any security check or otherwise in connection with their own account is complete, true, accurate and not misleading.
13.HQ2Poker allows only one account per person. Any other account opened under the same personal details and/or IP address that are found to be related to any existing account will be closed immediately.
14.Each client is responsible for keeping their username and security details safe and confidential. If suspicion of violation arises, clients should notify HQ2Poker immediately for appropriate actions to be taken under HQ2Poker discretion, such as issuing new security details, voiding future transactions under the previous details etc.
15.Your withdrawing option must depend on the method used to deposit funds to your account. Any withdrawing option selected must have been used as a depositing option first, except in the case where the account is funded with a MasterCard, in which case documents have to be submitted for withdrawals to be processed within a different method.
16.The minimum deposit which must be effected into an account is that of ten euro or the equivalent in other currency for credit card deposit. Other minimum deposit depends on the other payment options. HQ2Poker reserves the right in its sole discretion to amend both its deposit and its withdrawal limits.
17.If deposits are not used for the sole purpose of gaming or wagering and if there is a suspicion of abuse the customer shall be deemed to be abusing the service provided. HQ2Poker reserves the right in its sole discretion to cancel the respective deposit in part or totally and retract any cost that may have resulted in conjunction herewith. Any suspicious activity on one account could lead the user to be reported to the relevant authorities, to freeze the funds and even to close that account.
18.Under the terms of international legislation aimed at the prevention of money laundering HQ2Poker is obliged to design and implement procedures aimed at ensuring that instances of attempted money laundering are detected, prevented and reported to the appropriate authorities.
19. By opening an account with HQ2Poker the customer declares:
o To use the betting account just for his own use
o That funds used to deposit must not originate from illegal or criminal actions
o To register betting account with details different from their own
o Not to sell or to transfer account to others
o To deposit money through a credit card which a customer is not authorized to use
20.HQ2Poker reserves the right to withhold the balance on a client’s account, suspend the account, void bets placed and recover the amount of any authorized withdrawal, bonuses or winnings if the suspicion of the above mentioned actions arises.
21. In case that HQ2Poker deems that you have obtained profit from a system error or fraudulent actions as Collusion or Chip Dumping, HQ2Poker will take any appropriate initiative including account closure, forfeiture of funds and termination of this Agreement.